Last Updated: October 24, 2023
Welcome to Petal Pixel. These Terms and Conditions govern your use of our website and the provision of our digital marketing services. By accessing our platform, you're agreeing to be bound by these rules. Don't worry, we've kept the jargon to a minimum.
1. Service Engagement
When you engage Petal Pixel for SEO, web design, or content strategy, we're committing to professional excellence. We operate on a milestone-based approach to ensure transparency. Have you ever felt left in the dark by an agency? That won't happen here. We provide monthly reporting and real-time dashboard access for all active campaigns.
2. Intellectual Property
We believe your brand belongs to you. Upon final payment, the ownership of all custom-developed assets—including code, graphics, and copy—transfers to the client. However, Petal Pixel retains the right to showcase the completed work in our portfolio. It's a win-win for everyone involved.
3. Payment Terms
Our standard billing cycle is net-14. For large-scale web development projects, we typically require a 50% commencement fee. We don't like hidden costs, and we're sure you don't either. All expenses beyond the initial scope will be discussed and approved in writing before implementation.
4. Limitation of Liability
While we strive for 99.9% uptime and top-tier search rankings, the digital landscape is inherently fluid. Petal Pixel cannot be held responsible for algorithm shifts or third-party platform changes. We're masters of our craft, but we don't control the search engines.